Liverpool City Region Project Launches Ambassador Scheme to Help Local Communities Manage Money Better

A scheme to help people manage their money better and access employment opportunities has recruited seven local ambassadors to help reach people in the community struggling to seek support.

Better Off Finance offers Liverpool City Region residents who are currently unemployed a bespoke programme of support which will be provided at a local community venue, or at home if a participant prefers.

Each participant will be linked up with their own key worker who will support them to improve their financial capability through managing money and progressing into training or education opportunities to allow them to become work ready.

This is achieved through one-to-one support and group work.

To help this, Better Off Finance has appointed seven ambassadors who have all been through the Better Off Finance support scheme themselves.

This enables them to share their own experience, while giving them the tools to go into the community and represent the work the scheme is doing across the Liverpool City Region.

Speaking about the support the scheme was able to offer him, ambassador Michael Pope said: “This support helped me so much, when I didn’t have an income.

“I’m joining the ambassador scheme to spread the word about the support so people can benefit from it.”

Fellow ambassador, Nick Cliffe from St Helens, explained: “Having a key worker for a year was very helpful at a difficult time in my life.

“I’m becoming an ambassador so that I can promote the project that helped me and advise people in my local area who are struggling with financial worries.”

And Jodie Hill, another of the ambassadors, added: “I went to Citizens Advice overwhelmed with my debt. Once I received support I felt more in control of my finances.

“I’m looking forward to giving people the same encouragement I got and getting the word out about the programme.”

Better Off Finance launched in 2017, as a £2.4m programme funded by Building Better Opportunities via the European Social Fund and The National Lottery Community Fund.

It is delivered by a range of partners, including Citizens Advice and RAISE, an independent charity providing free advice and training around welfare benefits, debt, and money management issues, with Liverpool-based social enterprise The Women’s Organisation as the lead agency.

Since its launch the programme smashed its target of supporting more than 1,000 individuals and was extended by the Building Better Opportunities fund for a further two years.

Jo Mountfort, Better Off Finance programme manager, said: “We are absolutely delighted to be building on the successes of the project and launching this ambassador scheme.

“The feedback we had from some of the clients from the Better Off Finance programme is that they felt empowered and fired up to help spread the word of the project out in their communities.

“This scheme will help us steer and guide them to be able to do this in a supported way.”

She added: “The fact that they have walked in the shoes of their peers means that they really understand the needs, and we can’t wait to see how things develop.”

Better Off Finance support is available to people who are unemployed in the Liverpool City Region.

For more information on the programme contact the team on 0151 706 8111 or at hello@thewo.org.uk

Better Off Finance scheme exceeds all targets and extended for further two years

A Liverpool City Region wide scheme to help people improve their employment options through managing their money better has broken all targets and been extended for a further two years.

Better Off Finance was launched across the Liverpool City Region in 2017 with the aim of helping 800 residents from the local authority areas of Halton, Knowsley, St Helens, Liverpool, Sefton and Wirral.

The £2.4m programme, funded by Building Better Opportunities via the European Social Fund and The National Lottery Community Fund, was delivered by a range of partners, including Citizens Advice and RAISE, an independent charity providing free advice and training around welfare benefits, debt, and money management issues, with social enterprise The Women’s Organisation as the lead agency.

Better Off Finance provides support to people facing challenges moving towards, or accessing, employment opportunities, and those who, due to a lack of financial capabilities, face barriers that can make it more difficult when trying to find, and keep, a job.

It aims to help people improve their financial capability through managing money and progressing into training or education opportunities to allow them to become work ready.

It has now signed up its 1,000th participant, which the delivery organisations involved say proves it is now more relevant than ever against a background of continuing austerity measures and cuts to social welfare.

Among the success stories so far is Catharine Ramage who left her teaching job due to illness in 2011 and was more or less unemployed for seven years due to her ongoing health issues. 

Jo Mountfort and Catharine Ramage

She joined the Better Off Finance programme and with her key worker’s support managed to get a handle on her finances and feel confident as she made the move into self-employment. She said: “I really feel like he has given me tools for life to maximise my income and minimise my outgoings. I always tended to bury my head when it came to this stuff – now I have the confidence to find and negotiate better deals for monthly necessities. He even helped save me £100 per month on my bills which I can spend on the business!”

As well as support from Better Off Finance, she also worked with the support of Enterprise Hub and The Women’s Organisation and has now set up her own business, ‘Catharine Ramage Editorial’.

She is now an editor and proof-reader able to bring written work to publishing standard. She has edited documents for a range of academic journals and textbooks and written several educational textbooks for children learning English.

“I am now a business owner running my own editorial business from home –the support from my key worker meant that I had someone with me every step of the way whilst I took the leap of faith.”

The success of Catherine’s business means that she can now buy her own house – a dream she had once given up on when claiming benefits.

Also looking to get her finances in order, Wirral mum-of-one, Tilly, used Better Off Finance first to rein in family spending by her and her partner, and then as a springboard to a new job.

She joined the scheme in February 2017 hoping to improve her financial capability.

Soon she was slashing household bills with the aid of comparison websites, saying the programme gave her the confidence to shop around for better deals, including savings of £200 a year on her water bill, £200 a year on car insurance, and an impressive £360 a year on energy bills.

“I’m so much more savvy when shopping,” she said.

But the scheme also helped improve her confidence and self-esteem and after finishing her course she became a volunteer for Better Off Finance, before securing a part-time role as a level one advisor for the 'Ask Us Wirral' service at Citizens Advice Wirral.

Tilly said: “Without the support of Better Off Finance I would not have even thought about applying for those kinds of jobs.”

Tilly

The programme has now been extended through the Building Better Opportunities fund for an additional two years meaning that many more individuals across the city region can benefit from this invaluable support 

Jo Mountfort, from The Women’s Organisation who works on the programme said: “This project has come at a crucial time where the austerity agenda and welfare reform are having a significant impact on our society.

“We are working to support those most affected and seeing people make positive changes in their lives.

“Being able to offer such a bespoke service means that we are supporting participants get to the heart of their issues with the help and support of expert colleagues at Citizens Advice and RAISE.”

Hitesh Patel, chief officer of Citizens Advice Halton, added: “Citizens Advice has been supporting people by offering money advice services for a long time, but with Better Off Finance we have the opportunity to work in partnership with The Women’s Organisation and RAISE, making the programme more accessible to people around the Liverpool City Region.”

Better Off Finance support is available to people who are unemployed in the Liverpool City Region. For more information on the programme contact the team on 0151 706 8111 or at hello@thewo.org.uk