Wednesday 28 August 2019

Alex Shares Her Journey Towards a Fresh Start


We hope by now you’ve heard the amazing news that our programme of support has been extended for further 2 years. With more time under our belt, we’ve been working harder than ever offering advice and support across the Liverpool City Region to give people a much more positive outlook on their future.

Today we’re shining the spotlight on one of our participants – Alex who has truly committed to the support we’ve offered and continued to progress herself. Alex, who is a single mum to her 4 children had recently left an abusive relationship and was struggling to manage her low income.



We sat down with Alex to find out more about her experience…

How did you get involved with the Better Off Finance Programme?
I first heard about the programme whilst at Sure Start, through the children’s centre I started to engage with a family key worker who felt the support Better Off Finance had on offer could really benefit my way of life.

What support did you receive whilst on the programme?
I would regularly meet with a key worker at Citizens Advice for 1-2-1 support. Mabel helped me secure a £300.00 grant from Liverpool Citizens Support Scheme that gave me support to get food and basic necessities for my family. I was also awarded £200.00 from the biscuit fund.

I’ve been able to get help to get my Universal Credit sanctions removed and my child's Disability Living allowance in place. I was also given advice around budgeting my money and Mabel helped me source a free bicycle from Merseytravel 

In what ways has the support you were given made a difference?
I now have much better living standards. Living in a private rented accommodation in Old Swan, I had poor living conditions and hardly any furniture. The project helped me to source new beds and white goods for my kitchen including a washing machine. Before, hardly having any furniture made it hard for me to feel comfortable in my own home but now I have a sofa and dining room table.

Describe how your circumstances have changed since receiving this support?
Before the programme, I was at the lowest point in my life, depressed and struggling to cope. Now I’m financially stable, have a home in a good condition and have started a job at a dance studio in Liverpool.

What was the best thing about Better Off Finance?
The best thing about the programme was being able to get my bills and finances on a good path.

Are you accessing any further training?
I'm going to be attending the Money Mentors and My Turn training provided by Better Off Finance.

Do you have anything else to add around your experience on the programme?
Mabel and the Better Off Finance Team have changed my life for the better and I’m very happy I took part in the programme.


About us:

Better Off Finance is offering residents of the Liverpool City Region who are currently unemployed (although don't have to be claiming benefits), a bespoke programme of support. 

This support will be provided at a local community venue or at home if a participant prefers.
Each participant will be linked up with their own key worker who will support them to:
Improve their financial capability through 1-2-1 support and group work

• Access employability sessions within the programme
• Access a Level 2 Accredited ‘Money Mentor’ opportunity
• Progress into training and education opportunities
• Prepare and progress into sustainable employment.

Please contact us via 0151 706 8111 or hello@thewo.org.uk to make a referral or for further information.

Better Off Finance is a program jointly funded by The National Lottery Community Fund and European Social Fund as part of the Building Better Opportunities Initiative


Wednesday 7 August 2019

Becky Takes First Steps Towards a Positive Future

After fleeing her partner due to domestic violence, Becky was left struggling with her household budget and was now living alone in a property with her young daughter, panicked by income deductions. 


Having built up rent arrears due to moving over to Universal Credit, Becky was desperate for support after her second-hand home appliances had become faulty and since she wasn’t able to afford to replace them, it started to cause her physical and mental health conditions. 

Becky told us “I tried attending a number of places to get help with my appliances, eventually I came across Citizens Advice who referred me to the Better Off Finance team, if it wasn’t for them, I would have given up”

Through receiving 1-2-1 support from a key worker, She was able to start understanding Universal Credit, record her income and expenditure and crucially have support to apply for grants to replace her appliances. 

“Life has been made easier for me and my daughter and feel like I know how to approach situations now. I’m more confident asking about things and not worrying about getting turned away”

The programme has helped Becky secure £695 worth of grants to replace her appliances which has started to make life for her and her daughter a lot easier. Now ready to begin a fresh chapter in her life, She now has the skills to budget and has started to recommend the programme to her family. 

If you're on a low income and you're struggling with living costs, you can read more about what support you could have access to over at Citizens Advice:

About us:

Better Off Finance is offering residents of the Liverpool City Region who are currently unemployed (although don't have to be claiming benefits), a bespoke programme of support. 

This support will be provided at a local community venue or at home if a participant prefers.
Each participant will be linked up with their own key worker who will support them to:
Improve their financial capability through 1-2-1 support and group work

• Access employability sessions within the programme
• Access a Level 2 Accredited ‘Money Mentor’ opportunity
• Progress into training and education opportunities
• Prepare and progress into sustainable employment.

Please contact us via our Facebook or Twitter pages to make a referral or for further information.

Better Off Finance is a program jointly funded by The National Lottery Community Fund and European Social Fund as part of the Building Better Opportunities Initiative