After fleeing her partner due to domestic violence, Becky was left struggling with her household budget and was now living alone in a property with her young daughter, panicked by income deductions.
Having built up rent arrears due to moving over to Universal Credit, Becky was desperate for support after her second-hand home appliances had become faulty and since she wasn’t able to afford to replace them, it started to cause her physical and mental health conditions.
Becky told us “I tried attending a number of places to get help with my appliances, eventually I came across Citizens Advice who referred me to the Better Off Finance team, if it wasn’t for them, I would have given up”
Through receiving 1-2-1 support from a key worker, She was able to start understanding Universal Credit, record her income and expenditure and crucially have support to apply for grants to replace her appliances.
“Life has been made easier for me and my daughter and feel like I know how to approach situations now. I’m more confident asking about things and not worrying about getting turned away”
The programme has helped Becky secure £695 worth of grants to replace her appliances which has started to make life for her and her daughter a lot easier. Now ready to begin a fresh chapter in her life, She now has the skills to budget and has started to recommend the programme to her family.
If you're on a low income and you're struggling with living costs, you can read more about what support you could have access to over at Citizens Advice:
About us:
Better Off Finance is offering residents of the Liverpool City Region who are currently unemployed (although don't have to be claiming benefits), a bespoke programme of support.
This support will be provided at a local community venue or at home if a participant prefers.
Each participant will be linked up with their own key worker who will support them to:
Improve their financial capability through 1-2-1 support and group work
• Access employability sessions within the programme
• Access a Level 2 Accredited ‘Money Mentor’ opportunity
• Progress into training and education opportunities
• Prepare and progress into sustainable employment.
Please contact us via our Facebook or Twitter pages to make a referral or for further information.
Better Off Finance is a program jointly funded by The National Lottery Community Fund and European Social Fund as part of the Building Better Opportunities Initiative
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